The comfort of our patrons is essential; therefore the DCU Center recognizes the special needs of the physically challenged. Every effort has been made to comply with these needs, as defined by the Americans with Disabilities Act (ADA).
Generally, our facility policy for wheelchair seating is one physically challenged individual and one attendant. For events that are sold-out we try to maintain the policy of one & one because wheelchair accessible seating is limited and we must try to insist on keeping it for patrons whom cannot sit in seats that are not accessibly accommodated. However, we do make exceptions to this for family and sporting events because our preference is to keep families together. All entrances for both the arena and convention center are handicapped accessible. There are also designated elevators within the convention center for greater convenience.
The DCU Center also offers seating for the visually and hearing impaired. The same guidelines apply for the visually challenged seating as with the seating for the physically challenged; and listening devices are provided to our hearing impaired patrons who request it. We do ask that all requests for listening devices be made one week prior to the event.
Physically challenged seating is, by law, available in all price levels and is available in many sections of the arena. For more information or to purchase physically challenged seats over the phone, please contact the Box Office at 508-755-6800 ext. 2164.
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